Are all products original, new/unused and genuine?

Yes, we are committed to offering our customers 100% genuine, original and new products. The only exception (for new) is for refurbished products, which we ensure the best quality grade and full warranty.

Do I need an account to shop?

No, you don’t need to have an account already created

How do I place an order?

Once you have found the product you want to buy, just follow the steps below:
Click on ‘ADD TO CART`, to add the product to your cart, Click on `minimize` to continue shopping or click checkout.Enter your shipping/billing information, choose your preferred payment option, Click on `PLACE ORDER` and we will process your order.
Once your order is placed, we will either automatically confirm it by notifying you via email, SMS or we will call you for confirmation in case we need more details.

How do I pay?

You can find the payment methods during the final step of checkout in detail. Do not hesitate to contact our Customer Service for more information.

How can I return my product?

Step 1: Log your return request
1. Call our customer care at 0712 264 131 or email on info@linksys.co.ke
Step 2: Pack your product.

Pack your product according to the return conditions. · Include all tags, accessories or free gifts you received
Step 3: Return your product
If you selected a drop-off: Please drop your package at the chosen place following the given instructions

How do I track my order?

We will update you on the status of your order via email or SMS on the progressive stages.